Qualified Laboratory Documentation and Customer Specific Requirements

What do you think I should put into the section titled "Qualified Laboratory Documentation" and "Customer-Specific Requirements"?

Please enlightened me.

For the section Qualified Laboratory Documentation, We don't really have laboratories. Its just some measuring and testing equipments in a room. Should I have some documents of the equipments to be in the section?

As for the section Customer Specific Requirements, is it on the product specifications/requirements itself? or the customer's company requirements?

Thanks in advance for your help!

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Bill Ryan - 2007

Hi Toffee and welcome to the Cove

"Qualified Laboratory Documentation" , I would think, would be stuff like your Certificate of Registration (QS, TS, or ISO), any required certifications and Scopes of Accredtation for testing of your product by outside labs, any material or testing specifications and their results. I would put my material certification and the Restricted & Reportable Substances report in this "section" as well.

"Customer Specific Requirements" - I don't have a specific "section" in my PPAP submissions for this. Typically, they are found in the Supplier Quality Manual (or some such document issued by your customer) and the requirements are dispersed throughout the "sections" in my submission booklet (I have 13 "sections" - pretty much based on the list in the AIAG PPAP manual (3rd ed.) on page 16.

Hope that helps you out a little,

toffee

I'm really apprecative of your advise.

Does that mean that in your PPAP booklet, you have leave out the last section (Customer Specifec Requirements)?

Do you think my PPAP will be rejected if I leave out Qualified Laboratory Documentation and Customer Specific Requirements?

The main problem is that this project is actually thru an agent. I have no chance to actually communicate with the customer regarding the PPAP requirements. Everything questions I put forward, will be thru this agent and this agent is not very responive. Therefore, I will need to go thru all this by myself.

Looking forward to your advise.

pokychi

hello ,
for customer specific requirements, all are based on which customer and what level of submission , is it interim level , initial and or specific change , and if you are involve in IMDS submision also, ??
about qualified labs the requirements are very clear, if you are doing the dimensional result internally in your lab., your tooling and fixture you are using to validate the result shall be certify with traceable standards or the institution is certified by rab with ISO 17025 or A2LA,however if you need anything in specific i'll be happy to help you

Howard Atkins

Forum Administrator
Leader Admin

In QS9000 , the QS9000 certification gives you the right to use your own facilities for your own products without any further qualification.
In general the Laboratory clause in PPAP is for external laboratories.
If you do not use external labs then you do not need this.

I think the question is what is a lab. For your own measurement and testing I think that this is not a Lab in the meaning of the standards. We tend to use the word Lab when we mean a measuring facility.

Customer specifics, the booklet for PPAP refers specificaly to Section II, and inmy opionion refers to the parts or the PPAP only.

Bill Ryan - 2007

I don't understand "thru an agent". Does that mean the agent is your customer?

Do you think my PPAP will be rejected if I leave out Qualified Laboratory Documentation

If you don't get rejected, you could probably expect a delay in an approval until you get the documentation. Most customers are not very flexible on this point.

Here is what my submissions "look like" with the 13 sections:
Cover Sheet - explains, briefly, what the submission is for.

PPAP Checklist - I use a generic list unless a customer has a specific one they want used.

Part Submission Warrant - As implied this has the PSW. I also put any interim and deviation requests here, "behind" the PSW.

Design Record - All part drawings and any customer approved deviations that may be in affect.

Dimensional Results sheets

Process Flow Diagram

Control Plan(s)

Gage R&Rs - On all gages or types of gages used in the Control Plan.

Capability Studies - Summary page, Histograms, Control Charts, Data page.

Test Results - Lab and Mat'l Certs - This is my "catch-all" section. I start off with Chemical certification, "Restricted and Reportable Substances" report (in the customer's format - might be just an IMDS reference number), any Test Results we are responsible for, our Certificate of Registration to TS, copies of any/all specifications/procedures referenced on part drawings. If I have any components we assemble into our castings, their PPAP info is in this section. Required information regarding any outside services (impregnation, painting, heat treating, etc.) is in this section, also. Sometimes these outside services (as well as, a component supplier) need to use an outside laboratory to meet some of the requirements. Those accreditations are put in this section, also.

Appearance Approval Report - If not required, I put a piece of paper in stating so.

DFMEA - This always has a piece of paper stating "Not Required" (if I use the tab) as I don't get DFMEAs from my customers.

This is just my approach to PPAP submissions and has worked very well with all my customers. More and more customers are requiring Run@Rates included in submissions (even for replacement tooling). I will normally "white out" the DFMEA tab and relabel as Run@Rate with the results in there.