BCS Foundation Certificate in Business Analysis (BH0-013) v1.0

A process model has been produced which includes diamond-shaped symbols. What does this diamond-shaped symbol represent in the model?

Answer : D

Question 2

An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees. How would this relationship be shown on an Entity Relationship diagram?

• A. As (8..100) at the Department end of the relationship.
• B. As a many-to-many between Department and Employee.
• C. As a one-to-one between Department and Employee.
• D. As a one-to-many between Department and Employee.

Answer : D

Question 3

When running workshops it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the objective of the workshop. Which of the following terms describes this role?

Answer : D

Question 4

In which of the following circumstances do buyers have high bargaining power?

• A. When available sources of supply are available and easy to find.
• B. When the cost of a product or service is low.
• C. When switching costs are high.
• D. When the supplier brand is powerful.

Answer : A

Question 5

An analyst investigating a finance system wishes to build rapport with individual stakeholders and investigate in detail each stakeholder's views. Which of the following techniques should the analyst use?

Answer : B

Question 6

It is unclear to a project sponsor why a particular requirement has been included in a recently released version of a system. Which of the following will allow him to identify who originally asked for the requirement?

• A. The validation of the requirement.
• B. The source of the requirement.
• C. The resolution of the requirement.
• D. The justification of the requirement.

Answer : B

Question 7

In a business activity model, which of the following type of activities respond to deviations between actual and planned performance?

Answer : C

Question 8

A convenience food manufacturer has undertaken a strategic analysis study and has identified a threat from groups lobbying against the use of packaging for food products. Which of the PESTLE categories would have helped highlight this threat?

Answer : B

Question 9

One of the stages of the Business Activity Process Model is 'Consider the perspectives'. Which of the following would be particularly relevant in this stage?

• A. PESTLE analysis.
• B. Requirements Modelling.
• C. Cost Benefit Analysis.
• D. Business Activity Modelling.

Answer : D

Question 10

Which of the following is a primary activity in the value chain?

Answer : D

Question 11

A system must hold the price of every product sold by the company. Which of the following is the price likely to be?

Answer : A

Question 12

What is stage 0 (zero) of the concerns-based adoption model?

Answer : D

Question 13

The Boston Box may be used to analyse the portfolio of businesses owned by an organisation. Which of the following animals does it use in its term for businesses that have low market share in a market with low growth?

Answer : C

Question 14

Which of the following describes a 'rich picture'?

• A. An organisation chart showing the most important stakeholders.
• B. A swim-lane diagram highlighting the most costly processes.
• C. A free-format drawing of a business situation under investigation.
• D. A UML class diagram showing both attributes and operations.

Answer : C

Question 15

Which of the following may be used to document the outcomes of a workshop?

Answer : A

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